All articles

Orders

Why is my order still waiting approval?

Orders are subject to verification and acceptance before shipping. Depending on multiple factors some orders could potentially be delayed while we verify the information submitted.

How do I check order status?

Once your order has shipped, you will receive a confirmation with online tracking information. Orders shipped from multiple locations will receive more than one email. Registered or "checkout as guest" GolfApparelShop.com users can check order status

My order arrived damaged. What can I do?

Sorry to hear that. Send us an email at [email protected] with additional information, a picture (if possible) and we'll take care of it. If you are going to return the item, please let us know so we can refund the $6 return shipping fee.

How do I cancel my order or make changes?

Unfortunately, we cannot make changes to an order once it has been submitted for processing. However, if your order was placed recently we can make an attempt to cancel it before the orders is fulfilled. If we are unable to cancel it on time, please